Can an independent hauler perform better than a national company?

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Why do municipalities tolerate poor performance from the national waste companies, and why can’t these companies get their act together? If you need an argument against a city going to an exclusive agreement, this might be it!

 

https://www.nola.com/news/politics/article_96ba53ce-c143-11ea-8d7d-07dd37ab0e1d.html